GH Penang needs improvements

Patient can't be waiting for hours to be called by a doctor or to be admited. Just when I thought that the General Hospital was ok, when I visited there I came back with a bad impression on goverment organisations.

I thought that discharging from a hospital was so simple but I was wrong. My dad and I had to wait for more than an hour and at least 40 patients which is head of us, just to be called and then given some panadol and pain killer. What the hack! That was what I was thinking because I could have just got it from any pharmacy nearby.

It was disappointing and it left a bad mark that government organization are bad or slow. I really hope that the General Hospital could buck up in their services and ensure that their turn around time is fast and not let people waiting there for hours.

General Hospital Penang

Flow chart at the Emergency Ward

I finished work and reach home by 9.20pm and brought my dad to GH because he fractured his wrist. We reached GH around 9.40pm and waited for 40 minutes before my dad's name was called but the best part was they give him a special number for emergency where other have to wait as normal.

de went in and met with an Indian lady doctor and she said that my dad has to go for an X-ray. So we want to this room and had to wait for another 20 minutes. Lucky the TV was turned on and Jackie Chan was doing his crazy stuff. After the X-ray we were told to go out to the waiting area again to wait until my dad is called. By now it is already 10.10pm and we had to wait until slightly pass 11.00pm before we were called in again.




I was tired like crazy by then and they asked my dad to register so that he can be admitted. To cut it short, by the time they finish plastering my dad's had it was almost 1am in the morning. GH really have to buck up on their service and so that people do not need to wait for hours.

Before

After